Clinicians Remain Top Priority in Cyberattack Response

In the aftermath of a cyberattack on the Change Healthcare claims clearinghouse, some clinicians have resorted to workarounds, applying for advanced payments, or switching back to paper claims. UnitedHealth Group is working to process $14 billion in delayed claims and restore services. Officials are focused on helping clinicians facing cash flow issues, particularly in underserved communities. Financial assistance and support are being provided by various organizations. Despite challenges, efforts are being made to ensure that medical practices can continue to serve patients. Clinicians experiencing difficulties are encouraged to reach out to providers for support. UnitedHealth Group is dedicated to assisting providers during this challenging time.

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