Virtual second opinions are popular but wariness persists on AI diagnosis tools

According to a survey from the Cleveland Clinic, patients are still hesitant about using AI in medical diagnosis, despite the increasing demand for virtual healthcare solutions. The survey found that the availability of virtual second opinion (VSO) services increased the likelihood of patients seeking a second opinion. However, almost 40% of respondents are wary of seeking a second opinion if AI tools are involved, preferring traditional provider-driven approaches. On the other hand, 23% said the use of AI for diagnosis would make them more likely to seek out a VSO. The survey targeted individuals who have faced significant health challenges and highlighted cost and time constraints as barriers to obtaining additional medical advice. Key motivators for VSO services include the elimination of travel expenses and time. Providers must ensure compliance with healthcare data protection regulations and integrate with existing healthcare IT infrastructure for efficient VSO. Overall, AI-powered capabilities could result in efficiency improvements, reduced wait times, and an enhanced healthcare experience.

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