The ACO REACH program offers a chance for risk-bearing organizations to focus on health equity and improve patient outcomes. The program encourages participants to work with underserved communities and address health equity barriers. However, there are challenges, including managing unfamiliar patient populations and providers, and navigating the Dunning-Kruger Effect. Many organizations struggle with ROI, but those that focus on health equity tend to see positive results. Technology can help identify and address social determinants of health (SDoH) barriers for each patient, leading to improved outcomes. Overall, success in the ACO REACH program requires a focus on SDoH risk factors and leveraging technology for positive change.
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