KPI Professional Workshop

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Price
$180.00
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Course duration: 62 Hours

  • Course Objects and Outlines
  • Module 1
  • Introduction to the world of KPIs
  • Challenges in performance measurement;
  • The value added by KPIs;
  • The Performance Management System Architecture
  • Strategic Planning tools;
  • Performance Measurement tools;
  • Performance Improvement tools;
  • KPI Management Framework Concept Map
  • Governance and Competencies;
  • KPI use case scenarios.
  • Module 2
  • Understanding KPIs
  • Standardizing terminology
  • Metrics, KPIs and KRIs
  • Objectives, KPIs and Initiatives
  • KPI lifecycle.
  • Module 3
  • KPI Typology and Taxonomy
  • Leading vs. lagging KPIs;
  • Qualitative vs. quantitative KPIs;
  • Efficiency vs. effectiveness KPIs;
  • KPI DNA map.
  • Module 4
  • KPI Selection
  • KPI selection process
  • KPI Selection techniques
  • KPI Expo;
  • KPI Clustering;
  • KPI selection workshop;
  • KPI Balancing;
  • KPI Selection Criteria.
  • Module 5
  • KPI Alignment
  • KPI alignment approaches;
  • KPI selection for corporate scorecard;
  • KPIs cascaded to operational level.
  • Module 6
  • KPI Documentation
  • KPI documentation form;
  • KPI documentation process.
  • Module 7
  • KPI Target Setting
  • Target setting process;
  • Target setting approaches;
  • Target setting scenarios;
  • Weights and indexes;
  • Challenges in working with targets.
  • Module 8
  • Data gathering
  • Data quality dimensions;
  • Data gathering process;
  • Data gathering tools;
  • Data gathering techniques;
  • Working with data custodians.
  • Module 9
  • Data Visualization
  • Guidelines in data visualization for Dashboards;
  • Guidelines in data visualization for Scorecards.

Requirement:-
● Healthcare Background
● Basic Computer Skills
●Clinical Terminology

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