A study from the Icahn School of Medicine of Mount Sinai indicates that emergency medical service (EMS) systems in the United States are not consistently providing optimal care to patients who call 911, particularly in rural communities. The study, which reviewed over 26 million 911 responses from 2019, examined specific quality measures outlined by the National EMS Quality Alliance. The findings show that pain for trauma patients and treatment of wheezing and asthma patients, among other issues, were not always adequately addressed. The research also identified differences in the performance of EMS agencies based on location. The study emphasizes the need to focus on patient care, not just response times, and to find opportunities for improvement.
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