Scarlett McNally, a professor and orthopaedic surgeon, highlights several issues in the healthcare system, particularly in the NHS. These issues include backlogs, overworked staff, lack of time, and administrative burdens on doctors. She argues that introducing administrative roles like doctors’ assistants could help doctors use their time more productively. McNally suggests that more support staff for doctors, such as secretaries, clerks, scribes, and doctors’ assistants, could help alleviate the systemic problem of administrative tasks taking up doctors’ time. She also proposes creating apprenticeships for doctor support roles and increasing administrative support for doctors to improve patient care and productivity.
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Scarlett McNally: My trust has shown how doctors’ assistants can help support clinicians
