Primary care physicians spent more time on electronic health records (EHR) between 2019 and 2023, with an average increase of 28.4 minutes per workday. Researchers also reported higher volumes of orders, inbox messages, patient calls, and chart reviews. This increase in EHR time could be attributed to the complexity of some patient interactions and a push to avoid in-person office visits. The rise in EHR time may be associated with improvements in chronic disease and preventive care among PCPs with lower clinical workloads. Suggestions to decrease EHR burdens include reducing inbox volumes through policy change, redesigning primary care workflows, and resetting patient expectations.
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EHR use among primary care physicians is on the rise
