Omada Health is a digital health company that has gained recognition for its clinical validation in health tech, particularly in prediabetes. The company is the largest provider of the CDC’s National Diabetes Prevention Program both in person and virtually. Omada Health has also received positive reviews from users on Apple’s App Store, praising its personalized coaching and remote monitoring capabilities. However, negative reviews on Google and iOS highlight issues with tech support, delays in medication access, and lack of responsiveness from customer service. Despite these challenges, Omada Health has over 1 million users and more than 2,000 customers, including major health systems and employers. AI analysis shows that customer satisfaction with Omada Health is relatively high, with users valuing personalized coaching and remote monitoring.
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