The High Court ruled in a recent case that the HSE’s delays in processing complaints relating to the assessment of need under the Disability Act were unlawful. The case involved a child whose assessment was not completed within the required timeframe, leading to a complaint that was not processed for over eleven months. The HSE settled the case by agreeing to process the complaint within eight weeks and pay the applicant’s costs. The Court emphasized the importance of timely processing of complaints and criticized the HSE’s approach, which was leading to a high number of judicial review leave applications and diverting court resources.
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Judge critical of HSE failure to comply with its legal obligations
