Chief executive Ralph de la Torre of Steward Health Care received a phone call from the state’s top health official after a nurse at Good Samaritan Medical Center was fired for a fatal mistake. The incident involved a patient, Jennifer Knight, who suffered a heart attack while waiting in line at the hospital. Due to understaffing and a surge of patients, the nurse failed to properly assess Knight, who collapsed and died 20 minutes later. This tragic event led to a federal investigation and highlights the consequences of inadequate staffing in healthcare settings.
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How Massachusetts failed to regulate Steward Health Care
