At a Vision Expo West panel discussion, optician Jennifer Seymour Brusven emphasized the importance of teamwork among eye care practice staff to support patients starting contact lens wear. Brusven highlighted the significance of providing patients with comprehensive care from the moment they walk in until they leave, stressing that every team member plays a crucial role in ensuring patient satisfaction. This approach aligns with the Contact Lens Institute’s report on retaining new contact lens wearers. By working together, eye care practice staff can create a positive and seamless experience for patients transitioning to contact lenses.
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Retaining new contact lens wearers is a team effort
