Deloitte’s computer systems for government benefits like Medicaid are prone to errors that can take years and millions to fix, putting beneficiaries at risk. States often face extra costs to address these issues, impacting access to food and healthcare. Deloitte’s contracts with 25 states are worth billions, but fixing errors can be costly and slow. Problems extend beyond Medicaid, affecting other safety-net programs. Legal complaints have been filed against Deloitte for ongoing errors and deceptive practices. Despite challenges, Deloitte continues to profit, with ongoing issues in states like Georgia, Michigan, Tennessee, Kentucky, and Texas. Fixing errors often requires extensive time and resources.
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