Lawmakers and state officials are pressuring federal regulators to crack down on insurance agents enrolling people in Affordable Care Act plans without their knowledge. Customers are often left unaware until they are denied coverage or face unexpected bills. Proposed legislation would hold fraudulent brokers accountable, but current penalties have not been enforced. States using the federal marketplace are particularly vulnerable to unauthorized sign-ups due to lax security measures. The Centers for Medicare and Medicaid Services have received numerous complaints and are working on fixes. While efforts are being made, both federal and state governments need to improve oversight to prevent fraudulent enrollments.
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