Hospitals in the U.S. saw improvements in patient safety and care quality before the pandemic, but these trends reversed during Covid-19 due to labor shortages and financial challenges. Systemic issues in healthcare, such as poor communication and health disparities, contribute to declining quality. Transitioning to value-based care through patient engagement and communication can improve outcomes and reduce costs. Healthcare organizations should focus on engaging patients throughout their care journey, prioritizing transitions, promoting equity, and using data insights. By harmonizing quality, safety, and value-based care, healthcare systems can make lasting improvements in care delivery. Joy Avery from CipherHealth advocates for patient-centered care to drive progress.
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The Value-based Care Throughline to Healthcare Quality and Safety
