Transcarent unveils AI-enabled consumer platform for care navigation

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Transcarent, a digital platform for self-insured employers, launched WayFinding, an AI-enabled platform providing clinical guidance, benefits navigation and care delivery. The platform helps patients navigate care, make informed decisions on benefits and costs, and connects them to appropriate care providers. After securing $126 million in funding, Transcarent plans to enhance its AI capabilities. CEO Glen Tullman highlighted the platform’s convenience, comparing it to upgrading from a flip phone to an iPhone. Transcarent’s recent acquisitions and partnerships aim to expand its virtual care offerings and pharmacy benefits. The platform allows members to search for affordable drugs, compare prices, transfer prescriptions, and access 24/7 support.

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