The concept of “triage” in healthcare, developed during the Napoleonic Wars, remains relevant in today’s healthcare IT landscape. The industry faces challenges with a wide spectrum of capabilities and limitations, including the increasing use of AI tools. Triage can help organizations prioritize initiatives, focus on data strategy and architecture, and build design thinking and automation expertise. This approach emphasizes pragmatism in the face of uncertainty and can guide healthcare IT in the age of AI. By making systematic decisions based on organizational circumstances, resources, and desired outcomes, healthcare organizations can navigate the complexities of the evolving IT landscape.
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