A federal judge in Texas ruled in favor of UnitedHealth Group, stating that the federal government improperly included a “disputed” phone call in their Medicare Advantage ratings. As a result, the Centers for Medicare and Medicaid Services will need to revise UnitedHealth’s 2025 ratings by removing the call center metric. UnitedHealth sued for an expedited ruling to ensure revised ratings could be displayed during Medicare’s open enrollment period. The judge’s ruling will require the recalculated star ratings to be immediately published in the Medicare Plan Finder. This decision comes as prospective Medicare enrollees often choose higher-rated plans.
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UnitedHealth wins lawsuit over Medicare Advantage ratings
