The Medical Council opened 353 complaints in 2023, with 61 referred to its fitness-to-practice committee. A new service called CAREhub has been launched to provide mental health support and guidance to medical students, doctors, and the public engaging with the council’s regulatory processes. The service aims to support individuals through education, training, complaints, investigations, and fitness-to-practice procedures. Access to CAREhub is available through self-referral or designated contacts within the Medical Council. The service is staffed by trained counsellors and operated by Lyra Health International. The goal is to provide a more compassionate and effective regulatory environment for those involved in the process.
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New service aims to support those engaged in Medical Council regulatory process
