Al Aynsley-Green, a professor of compassionate care at the University of Northampton, highlights the importance of reintroducing compassion into healthcare services. He emphasizes that compassion involves actively doing something to help others, rather than just empathizing with them. Research has shown that compassion is often lacking in hospital cultures, leading to suboptimal care for patients and families. A push for compassion in healthcare is necessary, including training, measurement, and auditing of compassionate care. A shift towards a more compassionate culture in healthcare is needed, involving senior nurses, inspections by regulatory bodies, and ongoing training for all healthcare staff. The importance of compassion extends to healthcare workers themselves, particularly in light of the challenges faced during the Covid-19 pandemic. With a renewed focus on compassion, healthcare services can prioritize humanity and improve the quality of care provided to patients and families.
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It’s time to put compassion back into compassionate care
