UnitedHealthcare and Optum are experiencing a surge in digital solutions, with a focus on ensuring effectiveness. Dr. Debra Nussbaum, senior director of behavioral health at Optum, discussed these challenges at a recent conference. She highlighted the need to slow down innovation to prevent loss of effectiveness. Nussbaum emphasized the importance of measuring engagement and health outcomes to determine the success of solutions. She suggested that digital mental health solutions should start in the out-of-network space to provide evidence of effectiveness. Organizations like the Peterson Health Technology Institute are researching the most effective solutions, including those for mental health.
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How One Optum Exec Is Handling the Influx of Digital Mental Health Solutions
