David Goldberg, a young psychiatrist, had two revelations that shaped his career. The first was the realization that the diagnostic system he had been taught was created by distinguished specialists, leading him to adopt a patient-centered approach. The second revelation came when he learned the importance of listening to patients during research on a gastrointestinal unit. This realization influenced his teaching and clinical practice. Goldberg eventually became head of the psychiatry department at Manchester University, where he focused on the importance of listening to patients. His mantra was to let the patient guide the conversation, which had a significant impact on his career.
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