WebMD Ignite, a division of WebMD, has introduced a new solution called Coach to assist health plans in administering care management programs. Coach integrates into health plan care managers’ workflows and offers features such as educational resources, goal setting, progress tracking, and feedback to encourage behavior change. It also provides reporting on member engagement and health trends for health plans to make improvements in their care management programs. The goal of Coach is to help health plans improve health outcomes, increase satisfaction, and lower healthcare costs. Other companies providing similar care management services include Quantum Health and Accolade.
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