Social service nonprofits faced high rates of staff turnover and difficulty filling vacant positions in 2022 due to the COVID-19 pandemic. Reasons included low salaries, inadequate benefits, staff burnout, and a shortage of qualified job applicants. The increased demand for services, such as substance use disorder treatment and food distribution, added to the challenges. Many organizations struggled to retain employees, some even facing closure. The financial strain of relying on Medicare and Medicaid funding also impacted the ability to pay competitive salaries. The shortage of mental health and addiction counselors further exacerbated the situation, making access to care difficult for many individuals.
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Low pay, high staff turnover and employee burnout took a toll on social service nonprofits during the COVID-19 pandemic
