Patients now have unprecedented access to their healthcare providers through online portals, leading to an increase in communication outside of traditional methods like on-call pagers. The lack of guidelines for these new communication channels can blur the lines between personal and professional relationships. Establishing clear guidelines for patient-provider communication, including expectations for timing and frequency, is essential to maintaining appropriate boundaries. Resilience resources, such as mindfulness training and stress management, can support clinicians in managing these boundaries. Ultimately, it is crucial for institutions to provide support and empower clinicians to make decisions that align with their boundaries.
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