The healthcare industry is moving towards accelerating data interoperability, with a common goal to “ax the fax.” While many healthcare stakeholders see fax as a barrier to seamless information exchange, it is essential for healthcare organizations like post-acute care facilities and substance use disorder clinics that don’t have access to electronic health records (EHRs). The focus should be on investing in technology that bridges the gap between digital fax and EHR to advance health equity. Artificial intelligence can be applied to digital fax to extract structured data, making information more accessible and improving health outcomes for all stakeholders. Instead of shaming fax, efforts should be made to integrate it with new technology to promote health equity in the industry.
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