NHS must “learn from mistakes” after failure to organise woman’s 24 hour care, says ombudsman

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The health ombudsman in England has advised integrated care boards to learn from errors to prevent families from facing financial difficulties due to inadequate funding for elderly care. A case involving a woman from Beverley in East Yorkshire highlights a failure by the East Riding of Yorkshire Clinical Commissioning Group to properly arrange and fund her mother’s continuing healthcare from May to November 2018. The daughter was repaid over £37,000 as a result. These mistakes resulted in significant financial strain for the family, emphasizing the importance of ensuring proper assessment and funding for elderly care to prevent similar situations in the future.

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