The year 2024 has been tough for virtual care companies, with closures and layoffs hitting major players like Optum, Walmart, Teladoc Health, and Amwell. However, Michelle Davey, founder of Wheel, believes the industry is still strong and evolving. Wheel has launched a new AI-powered platform called Horizon that aims to provide holistic virtual care experiences. The platform addresses challenges like patient engagement, fragmented care, and scalability. It offers essential components like EHR, AI recommendations, and tailored care programs. Horizon aims to help customers scale virtual care programs effectively and efficiently, focusing on boosting consumer engagement and program utilization.
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