Healthcare leaders at AHIP 2024 emphasized the need for change in the industry by focusing on what consumers and employers need, leveraging AI, and rebuilding trust. CEO Dan Mendelson highlighted the importance of better primary care and digital analytics. Dr. Sachin Jain called for addressing the abnormal aspects of healthcare and solving problems systematically. Andrea Walsh stressed the importance of rebuilding trust and understanding consumer and employer needs. The panelists discussed the need for all healthcare leaders to step up and combat misinformation to improve trust in the industry. Overall, the consensus was on the urgency of transforming healthcare to meet the evolving needs and expectations of consumers.
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