At the AHIP 2024 conference in Las Vegas, Neil Gomes, the chief digital officer of AmeriHealth Caritas, emphasized the importance of insurers overcoming challenges in deploying artificial intelligence in healthcare. He highlighted issues such as health literacy, policy building, talent acquisition, and trust in AI. Gomes also warned about the risk of ransomware attacks and the need for vigilance in monitoring vendors’ actions. He stressed the importance of engaging with stakeholders about the impact of AI before implementing new technologies. Overall, Gomes encouraged insurers to actively address these challenges rather than being paralyzed by them.
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