A lawsuit filed in U.S. District Court for the Southern District of Florida outlines a scheme where large insurance sales call centers enrolled people in Affordable Care Act plans or switched their coverage without permission. The lawsuit alleges that call centers paid for names of people responding to misleading ads, leading to unauthorized enrollments and policy switches. Consumers faced financial costs and lost access to doctors and medications as a result. The lawsuit seeks class action status and alleges violations of privacy and security rules, as well as the federal RICO act. Legitimate agents and consumers were adversely affected by the alleged scheme.
Source link