A lawsuit filed in Florida claims that large insurance call centers enrolled people in Affordable Care Act plans or switched their coverage without permission in a scheme to make money. The call centers paid to obtain names of individuals who responded to misleading advertisements promising government subsidies. The sales agents then used this information to enroll them in ACA plans or switch their existing policies without consent. Consumers suffered consequences such as losing access to doctors, facing financial costs, and having duplicative policies. The lawsuit names several defendants and seeks class action status. This fraudulent activity targeted low-income individuals and violated privacy and security rules.
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Lawsuit alleges Obamacare plan-switching scheme targeted low-income consumers
