Hospital wayfinding is a major challenge for patients, with 30% getting lost and reporting high levels of stress. Despite this, healthcare CIOs do not prioritize digital wayfinding solutions, with only 27% of patients having access to it. Indoor positioning in healthcare settings is more difficult due to physical interference, radio frequency noise, the complex layout of hospitals, the need for accuracy, and the importance of context. A good wayfinding experience can reduce stress for patients, while a bad one can worsen it. It’s important for health systems to choose a wayfinding solution that addresses these unique challenges specific to healthcare.
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