In 2024, telehealth services in the United States experienced a sudden decline, with major players like Walmart and UnitedHealth’s Optum shutting down their virtual care services. Despite the challenges, telehealth usage remains higher than before the pandemic, with clinicians and patients advocating for its benefits. The Trump administration dealt with the cultural shift towards digital healthcare and the financial turmoil in virtual care. The industry faced policy exceptions, funding droughts, and fluctuations in investment. Despite setbacks, telehealth continues to be a valuable tool for healthcare access and flexibility, with many supporting its preservation and continued use.
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Telehealth businesses want long-term clarity from Congress
