How did the COVID-19 pandemic affect older adults’ technology use?

The COVID-19 pandemic forced many older adults to adopt technology for social interactions, leading to changes in how they communicated within their support networks. A study by University of Washington researchers found that older adults not only received support through technology but also provided support, including emotional, financial, and physical assistance. The research emphasized the importance of understanding how technology can better serve older adults in maintaining social connections, highlighting the need for co-designing technology solutions with older adults to meet their individual needs and preferences. The study suggests that technology should enhance, not hinder, older adults’ social interactions and support networks.

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