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FactSheets: Increasing Trust in AI Services through Supplier's Declarations of Conformity. (arXiv:1808.07261v2 [cs.CY] UPDATED)


Accuracy is an important concern for suppliers of artificial intelligence
(AI) services, but considerations beyond accuracy, such as safety (which
includes fairness and explainability), security, and provenance, are also
critical elements to engender consumers’ trust in a service. Many industries
use transparent, standardized, but often not legally required documents called
supplier’s declarations of conformity (SDoCs) to describe the lineage of a
product along with the safety and performance testing it has undergone. SDoCs
may be considered multi-dimensional fact sheets that capture and quantify
various aspects of the product and its development to make it worthy of
consumers’ trust. Inspired by this practice, we propose FactSheets to help
increase trust in AI services. We envision such documents to contain purpose,
performance, safety, security, and provenance information to be completed by AI
service providers for examination by consumers. We suggest a comprehensive set
of declaration items tailored to AI and provide examples for two fictitious AI
services in the appendix of the paper.

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